Delivery Driver (Per-Diem)

Northampton, MA

Job Description

Rebelle is looking for responsible individuals to join our team as delivery drivers. This position is responsible for delivering cannabis products from Rebelle at our Northampton location to customers within the Boston area. You will also act as a communication point for our customers, order fulfillment staff and drivers. You will construct delivery routes, transmit messages and track drivers and vehicles. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in high-pressure situations. You must be able to multitask as well as take appropriate action with little supervision. The goal is to enable different parties to communicate effectively by ensuring the accurate and timely transmission of information.

Responsibilities

  • Loading the delivery van at the beginning of the day for deliveries that will happen throughout the day

  • Ability to interpret and execute state laws and regulations required when delivering cannabis

  • Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc.)

  • Capable of completing both cash and debit transactions confidently

  • Ability to manage the documents associated with cannabis delivery, ensuring that proper documents are kept, and manifests are returned completed and ready for filing.

  • Assist in other departments to meet production needs while not on the road.

  • Driving delivery vehicle

  • Must follow the rules of the road and execute defensive driving.

  • Complete documentation and reporting as required.

  • Help create a positive work environment by maintaining a positive attitude, having integrity and being self-motivated while representing the company brand.

  • Ability to maintain positive professional relationships with dispensary staff.

  • Ability to establish and maintain effective working relationships with all employees.

  • Ability to listen well and communicate effectively with various audiences, especially with the direct supervisors and co-workers.

  • Ability to communicate effectively when issues arise while making deliveries

  • Efficiently map delivery routes prior to delivery drivers’ departure

  • Maintain contact with drivers throughout their shifts and address any routing issues they might have

  • Monitor the route and status of delivery drivers to coordinate and prioritize their schedule

  • Provide delivery drivers with information about order status’, traffic, obstacles and requirements, address any emergencies and report to appropriate channels

  • Field customer calls, recording significant information and liaise between the fulfillment team and drivers providing necessary updates and solutions to issues.

  • Update customers on the status of their deliveries including any delays that occur

  • Enter data in computer system and maintain logs and records of calls, activities and other information

  • Any additional duties as requested

Qualifications

  • Delivery staff must have a basic understanding of the cannabis laws, rules and regulations set forth by the state and the D.O.A.; a pursuit to further their understanding and knowledge of the industry and the laws is appreciated and commendable.

  • High School Education or GED graduate

  • Ability to use initiative and independent judgment appropriately, keeping in mind management expectations.

  • Demonstrate initiative and proactive attitude, as well as independent judgment

  • Employee must be able to follow instructions as directed and incorporate constructive criticism from managers

  • Delivery experience is a plus

  • Dispatching experience is a plus

  • Tech-savvy with knowledge of relevant processes and methods.

  • Fast typing with experience in productivity applications including, Fleet, Office, Slack, Metrc, Blaze etc.

  • Excellent listening, written and verbal communication skills

  • Outstanding organizational and multitasking abilities

Additional Requirements

  • Valid driver's license or State ID card

  • Clean driving record for the past 3 years

  • Must be a minimum of 21 years of age

  • Must pass any and all required background checks

  • Must be and remain compliant with any and all legal or company regulations for working in the industry

  • Must be approved by the CCC to receive an Agent badge

  • Must be fully vaccinated against COVID 19

  • Tech Savvy

Working Conditions

  • Must be able to sit and drive for extended periods of time (10+ hours) while maintaining focus.

  • Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product

Community Growth Partners is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.

Please include a PDF of your resume with your application.

Starting Rate: $20/hr

Please note that this is a per-diem role with the possibility of hours varying from week to week on an as-needed basis by the Company. Candidates will require flexibility with both scheduling and availability. A minimum of hours is not guaranteed.